How long does it take for an application to be processed?
The Net Proceeds Committee meets in the latter part of each month (except December) to consider applications received by the cut-off date for that donations round. You should expect to receive a notification of the outcome of your application by the first week of the following month.
How do we know if our donation has been approved?
Once your application has been considered by the Net Proceeds Committee, you should hear from us within 5–10 working days. If your donation has been approved, you will receive a confirmation remittance advice by mail. If it has been declined you will receive a letter advising you of the outcome.
When will we get the money?
Funds for approved donations are direct credited into the account you provided with your application within a week of the Net Proceeds Committee meeting that considered the application.
How do I appeal or query a decision?
Please see information on our Complaints Process.
Can we reapply for a donation?
Yes. You will need to complete a new application form and make any necessary changes based on the outcome of your previous application. Of course, the success of any new applications will be dependent on a number of factors, including the funds available in your area.
Where do the donation funds come from?
Hotels and taverns that have chosen to have Pub Charity Limited as their Gaming Machine Operator host gaming machines to raise funds for community benefit. Pub Charity Limited venues are located throughout New Zealand.