My bank no longer gives out deposit slips. What do i do?
We understand that deposit slips are being phased out, you can instead supply a copy of your organisation's bank statement so long as it shows the bank logo, organisation name and account number.
I can't find the ID letter of consent
If you did not receive the getting started email or it was missing the attachments you can download a copy from the donations process page of this website.
I am unable to supply a tax exemption certificate for my organisation. What do i do?
As with deposit slips we understand that tax exemption certificates are being phased out and are no longer mandatory. You do however have to supply proof of non-profit status in the form of either an Incorporated Societies or Charities Commission certificate.
How long does it take for an application to be processed?
The Net Proceeds Committee meets in the latter part of each month (except December) to consider applications received by the cut-off date for that donations round. You should expect to receive a notification of the outcome of your application by the first week of the following month.
Can i apply to more to more than one trust for the full amount of the same specific purpose?
No, this is double dipping and will get your application declined. You CAN apply to more than one trust for partial amounts for the same purpose/project as long as the total you're applying for from all trusts does not exceed the total project cost.
How do we know if our donation has been approved?
Once your application has been considered by the Net Proceeds Committee, you should hear from us within 5–10 working days. If your donation has been approved, you will receive a confirmation remittance advice by mail. If it has been declined you will receive a letter advising you of the outcome.
Can we use a professional fundraiser?
Your organisation may use a professional fundraiser, but they must be paid a previously agreed flat fee or hourly rate. This is paid irrespective of the outcome of your grant application. If another remuneration arrangement has been made by your fundraiser, you must disclose this to us. NO PORTION of grant funding received may be used to pay a commission or success fee to the fundraiser. All funding received from Pub Charity Limited must be used for the purpose granted by the Pub Charity Limited Net Proceeds Committee.
When will we get the money?
Funds for approved donations are direct credited into the account you provided with your application within a week of the Net Proceeds Committee meeting that considered the application.
How do I appeal or query a decision?
Please see information on our Complaints Process.
Can we reapply for a donation?
Yes. You will need to complete a new application form and make any necessary changes based on the outcome of your previous application. Of course, the success of any new applications will be dependent on a number of factors, including the funds available in your area.
Where do the donation funds come from?
Hotels and taverns that have chosen to have Pub Charity Limited as their Gaming Machine Operator host gaming machines to raise funds for community benefit. Pub Charity Limited venues are located throughout New Zealand.
How do i treat GST?
The grants made by Pub Charity Limited are done so as unconditional gifts. Pub Charity Limited does not claim any part of grants made for any goods and services tax (GST) paid. As such recipients who are GST registered will only have the GST exclusive amount of their purchases counted toward the amount spent when their accountability is submitted as GST is not a real cost for these organisations.